It is Paul Cross Consulting’s policy to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

We will only collect and use your Personal Data where:

  • we have lawful grounds to do so, including to comply with our legal obligations;
  • we are performing a contract with you for our services; and
  • we have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, Paul Ian Cross Limited, are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

This policy is effective as of 25th May 2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

Paul Cross Consulting (PCC) appreciates the importance of keeping personal information private and protected for everyone associated with the consultancy including its sub-contractors.

How we collect information from you

PCC will collect personal information about you when you register onto a training course/workshop, purchase one of our services, enquire about our services, join the mailing list or interact with PCC in any other way. Your data is only used for its intended use and is never given to advertisers or sold.

Information we collect from you

The information PCC collects and holds about you may include your name, job title, organisation, work address, telephone and (where applicable name, address, email of department to send invoice to within the organisation,) and finance department telephone.

How your information is used

To carry out our obligations arising from any contracts entered into by you and us; Send you information relating to the training courses/workshops you have registered to attend; Send you your certificate of attendance and post course reading; Notify you of changes to our services; Send you communications which may be of interest to you. These may include information about our services, upcoming training courses/workshops and updates.

Participant personal information is only shared with other participants of the same workshop for networking purposes, the attendee is offered to opt in to be listed on the delegate list.

We may pass your information to our trusted sub-contractors who are authorised to work on our behalf. We disclose only the personal information that is necessary to deliver the service. They are requested to delete all information relating to participants on the training courses/workshops after they are completed.

Information held by PCC may be requested to be made available for regulatory purposes such as financial audits and inspections.

Links to other websites

Our website may contain links to other websites for further guidance. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. We advise you to consult their privacy policy before providing any personal information. This Privacy Policy applies solely to the information gathered by PCC.

Your choices

You have a choice about whether or not you wish to receive information from us. We only use email marketing and do not use any postal communications or text or telemarketing. If you do not wish to receive further correspondence via email you can opt out at any time by replying to the email with UNSUBSCRIBE in the header or using the contact form on our website.

You can change your marketing preferences at any time by contacting us using the contact form on our website.

Review of this policy

We keep this Policy under regular review. This policy was last updated on 25th May 2018.